Ordering Notes

■ Delivery time

Once we have confirmed your order, we will begin production.
Normally, your order will be delivered within 1 to 2 weeks .

*If you are in a hurry, please contact us by email or LINE before placing your order.

■ About custom sizes

This product is available in custom sizes,
The sizes you can order are limited to those available in the options section on the product page.
Please be aware of this in advance.

■ Handcrafted tailoring and warranty information

Both the shoes and the straps are made by hand by artisans.
Therefore, there may be slight individual differences in the appearance and finish of the material.

In the unlikely event of a malfunction, we offer a 3-year warranty from the date of purchase .
We are happy to assist you with repairs and adjustments.
Please feel free to contact us as we will provide support to ensure that you can enjoy using our products for a long time.

■ About shipping

The product will be delivered via a delivery company designated by our store.
Delivery may be delayed due to shipping conditions, traffic conditions, or the shipping company's circumstances.

Regarding the delivery status after shipping is complete,
Please check the tracking number in the shipping confirmation email we will send you and then contact the shipping company directly.

■ About changes and cancellations after placing an order

This product is made to order,
As a general rule, we cannot accept cancellations or size changes after an order has been confirmed.
If you are unsure about which size to choose, please contact us before placing your order.